CRM

 

In 2015, F1 Consulting & Services decided to reinforce its CRM skills by setting up a Business Unit to offer its clients an all-round service.

 

CRM plays a central and across the board role with respect to the other business areas, having strategic responsibility for the results of the client targeted initiatives.

F1 Consulting & Services provides customised consulting according to each client’s reference market and needs.

 

The main solutions implemented by F1 Consulting & Services are:

  •  
  • Salesforce
  • SAP CRM

 

The proposed solutions are based on the following goals:

  •  
  • Optimising marketing relations by creating a personalized link with the clientele.
  • Better management of all the client data.
  • Monitor sales data to anticipate any changes in markets, clientele, products and services, and to make them more productive.
  • Assist the sales force in managing opportunities to expand their customer base.
  • Offer the best customer relations service.

 

 

 

 

 

CRM

SALESFORCE

 

With Salesforce, customised scalable CRM business applications can be obtained easily in order to achieve a rapid return on investment.

 

Our applications are used to manage sales opportunities, monitor client data and offer high level assistance.

 

F1 Consulting & Services is a Salesforce partner able to provide professional consultancy services with their highly professional and skilled resources.

 

 

SAP CRM

 

SAP CRM is the SAP solution to manage and monitor all the data regarding clients, contacts, sales and marketing activities.

 

The main features of the SAP CRM solution are:

  •  
  • Client and contact management
  • Marketing campaign and initiative management
  • Client segmentation
  • Sales opportunities.

 

All the data acquired in the SAP CRM program are integrated with SAP ERP, in order to achieve the highest level of efficiency in the business data.

 

 

SIEBEL

 

Siebel CRM is a complete solution to help companies grow and to provide high level Customer Experience through the various channels and devices that are available.

 

Tailor made solutions developed for more than 20 market sectors with already prepared integrations for each industrial field.

 

F1 Consulting & Services has experience in:

 

• Energy

• Media

• Telco

• Public Administration

 

F1 Consulting & Services is able to provide professional consultancy services with their highly professional and skilled resources.

  • ERP
    ERP
  • ERP
    ERP
    F1 Consulting & Services offers its clients software solutions that respond to all their needs of architecture, efficiency and costs-benefits ratio. Our ERP consultants’ extensive skills and experience assure the highest possible IT system performance at the lowest possible cost. Over the years this approach has enabled us to manage highly successful management and integration projects among the various company departments.
    Tell me more
  • BUSINESS INTELLIGENCE
    BUSINESS INTELLIGENCE
  • BUSINESS INTELLIGENCE
    BUSINESS INTELLIGENCE
    Business Intelligence refers to all those models, methods and tools used to analyse company data addressed to improving production, streamlining the workflow and reducing waste. To obtain a fruitful analysis of the collected data, professional tools are needed to analyse the data mass and offer users numerous data observation points. To provide a more complete advisory service, F1 Consulting & Services has implemented the following Business Intelligence tools: Qlikview, SAP BO, SAP BPC.
    Tell me more
  • CRM
    CRM
  • CRM
    CRM
    In 2015, F1 Consulting & Services decided to reinforce its CRM skills by setting up a Business Unit to offer its clients an all-round service. CRM plays a central and across the board role with respect to the other business areas, having strategic responsibility for the results of the client targeted initiatives. F1 Consulting & Services provides customised consulting according to each client’s reference market and needs.
    Tell me more
  • DEVELOPER
    DEVELOPER
  • DEVELOPER
    DEVELOPER
    F1 Consulting & Services offers assistance to design and construct software in Microsoft and Open Source environments, using the most common programming languages.
    Tell me more
  • TECHNOLOGY
    TECHNOLOGY
  • TECHNOLOGY
    TECHNOLOGY
    The Technology Business Unit was created to integrate the Application and Service offers, in order to provide our clients with a global service. With our extensive expertise we provide turnkey solutions and also ongoing assistance with our team of highly specialised consultants once the work has been installed with the clients.
    Tell me more
  • APPLICATION MAINTENANCE
    APPLICATION MAINTENANCE
  • APPLICATION MAINTENANCE
    APPLICATION MAINTENANCE
    F1 Consulting & Services consultants are highly specialised and focused on project delivery, providing professional technical systems and continual assistance to guarantee the correct management of all the phases of implementation, corrective maintenance or development of the IT technologies.
    Tell me more
  • INDUSTRY 4.0
    INDUSTRY 4.0
  • INDUSTRY 4.0
    INDUSTRY 4.0
    F1 Consulting and Services supports Companies that want to increase their competitiveness by promoting and supporting of the management and development of the corporate innovation processes.
    Tell me more

F1 Consulting & Services srl  VAT 06350960966 - privacy & cookie info@f1consultingservices.com

Via Ugo Bassi, 3

20159   Milano (MI)

Phone: (+39) 02. 69001996